Below is some important information to help you prepare for the new term.

School Day

Students should arrive between 8.30am and 8.40am each day.  The school day finishes at 4.05pm on Monday/Tuesday, and 3.15pm on Wednesday/Thursday/Friday. More information is available at

Letters to parents

Every letter we publish will be sent to you via email through our school information system. Should you require another copy or cannot access your emails, please visit our letters page where you can download them. Printed copies of all letters are available from reception.

Uniform and equipment

All students are expected to attend in full school uniform including a school bag and smart school shoes (full list here).  Students should bring a reading book and a pencil case with black pens, green pens, pencils, a ruler and a rubber.

Our current uniform supplier is SuperStitch86. Their shop location, opening hours and contact information is available at and their Ark Alexandra Academy uniform products can be viewed at If you have any further questions, please contact us.


You can download local Stagecoach bus timetables and plan your journey to school here.

Local Roadworks

There are currently roadworks on The Ridge which may mean your journey to the Helenswood Campus takes longer than usual.  Details of local roadworks can be found here.

Break & Lunch

Lunch will be free to students on Friday 13/09 and to Year 7 on Monday 16/09 while we set up their cashless accounts.  Please ensure that you have credited your child’s cashless account before Tuesday 17/09 or given your child cash for lunch.  Students who receive free school meals will automatically have credit in their account for use at lunch.

Students are able to purchase drinks and snacks in the canteen at break time with their cashless accounts.

Students will only be able to use cash on Friday 13/09, Monday 16/09 and Tuesday 17/09 while we set up the cashless system. Our electronic payment system is ParentPay which is at

Key Dates

The key dates for all parents/carers to be aware of for the term ahead can be found in our online calendar here.


We want to support all students to achieve excellent 100% attendance.  However, if your child is unwell or required to attend an urgent medical appointment, please call the main school switchboard (01424 439888) before 8.30am.

Contacting Us

If you have any general questions about the start of term, please email and include your child’s name.
If you have any specific questions related to your child, please email your child’s Head of Year and include your child’s name.

More contact information is available at